
In today’s commercial environment it is common for people to be promoted into positions of leading hand, supervisor or even department manager with no regards as to whether the individual has been trained in management techniques. Some are promoted because they are good practitioners of their skill set but does this mean they know how to manage and take responsibility for the actions and output of others? We do not think so.
Management is a skill set and like any skill set it can be learned and once learned the skill set will further evolve into a framework that works for the individual and their work environment. People often ask, “what is Frontline Management?” Well it is management by those that are on the factory or warehouse floors. Most frontline managers don’t sit in an ivory tower or a glass walled office block, you find them down where the work actually happens and it is in these real work locations that output, safety, industrial relations and profitability can be controlled.
HBA is proud to offer you the Certificate IV Frontline Management course.
So how will the course help you?
Easy, the course is so constructed that it can be understood by those with a limited formal education, you don’t need to have gone to some fancy University degree level course to be able to understand it-these courses are written in plain English and will result in a nationally recognised qualification. You will be working with real life case studies and we have a group of trainers who are there to help you through the course. You can commence this qualifcation at any time via our self-paced (distance) delivery.
So why continue to have the management issues but not the framework to resolve them, call HBA now and learn how quickly you can discover the techniques that modern frontline managers use to create more harmony in their lives and a better workplace.
More Information
All you need to do is enter your details below and we'll get back to you with an information pack which includes an enrolment form. If you want to become qualified in Frontline Management, just detail the enrolment form, send it back and we'll get you on a course!
Please Call 1300721503 if you want to talk our friendly people.


